Privacy Policy

Effective date: January 1, 2026

1. Introduction

SongScore ("we," "us," "our," or "Company") operates the SongScore platform and website (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

a) Account Information

When you create an account, we collect your name, email address, password, and payment information if you subscribe to a paid plan.

b) Audio Files & Metadata

You provide audio files (tracks) for analysis. We store these files on our servers along with associated metadata (artist name, track title, genre, BPM, etc.) to perform analysis and provide the Service.

c) Analysis Data

We generate and store analysis results, scores, reports, and recommendations based on your audio files. This data is associated with your account and is yours to access and export.

d) Usage Information

We automatically collect information about your interactions with the Service, including pages visited, time spent, clicks, searches, and features used. This is collected via cookies and similar technologies.

e) Device Information

We collect information about your device, including IP address, browser type, operating system, and referring URLs for analytics and security purposes.

3. How We Use Your Information

  • To provide, operate, and maintain the Service
  • To process transactions and send you transaction confirmations
  • To send you administrative and service announcements
  • To respond to your inquiries and support requests
  • To improve our Service and develop new features
  • To detect, investigate, and prevent fraud or security issues
  • To comply with legal obligations and enforce our Terms & Conditions
  • To send promotional emails (you can opt out at any time)

4. Aggregated & Anonymized Data

We may create aggregated, anonymized data derived from your information and analysis results. This data cannot identify you individually and may be used for analytics, research, benchmarking, and commercial purposes without restriction or notification to you.

5. Data Sharing & Third Parties

We do not sell your personal information. However, we may share information with:

  • Third-party service providers who assist with hosting, payment processing, analytics, and customer support (under confidentiality agreements)
  • Analysis partners who provide AI analysis and audio processing capabilities
  • Law enforcement if required by law or legal process
  • Acquirers in the event of a merger, acquisition, or sale of assets

6. Data Retention

We retain your account information and audio files as long as your account is active. You may request download or deletion of your data within 30 days of account termination. After 30 days, we will delete audio files but may retain analysis data and aggregated insights indefinitely for analytical and research purposes.

7. Your Rights & Choices

Access: You can access, review, and export your personal information and analysis data at any time through your account dashboard.

Correction: You can update or correct your account information directly.

Deletion: You can delete your account and request deletion of your audio files. Aggregated data may be retained.

Opt-out: You can opt out of promotional emails at any time via the unsubscribe link.

Do Not Track: We do not currently respond to "Do Not Track" browser signals.

8. Security

We use industry-standard encryption (SSL/TLS) to protect your data in transit. Audio files and sensitive information are encrypted at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Cookies & Tracking

We use cookies and similar technologies to track your activity and remember your preferences. You can disable cookies through your browser settings, but this may impact functionality. We use analytics services (such as Google Analytics) to understand how users interact with our Service.

10. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top will indicate the last update. Your continued use of the Service after changes means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@songscore.co
Website: www.songscore.co